Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are dedicated to protecting your personal data and privacy.

This Privacy Policy is intended to inform you how we collect and store the information you provide on Claro Zenvix (the “website”).

We will uphold these principles:

• To clarify how we collect and process your personal information:

We want you to be able to make informed decisions about the use and processing of your personal data. That's why we created this website. We employ a variety of methods and procedures to provide you with clear, relevant, and comprehensive information on personal data usage.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are happy to address any questions you may have and provide any clarifications regarding limitations imposed by law. You can reach us via email at the following address: info@claro-zenvix.com

• We will use your personal data solely for the purposes specified in this policy.

Personal Data may be processed by us for various purposes, including providing you with access to the website and connecting you to third-party trading platforms (the 'Services'), improving and maintaining the site, safeguarding our rights and interests, fulfilling legal and regulatory requirements, and carrying out administrative and business operations to support the delivery and use of the Services.

We also process your personal data to better understand your preferences and needs.

• To leverage powerful tools that safeguard your personal data rights:

To enable you to exercise your rights, we have assembled comprehensive resources. Contact us at any time to request your Personal Data. We can modify or delete it, restrict its use for specific or general purposes, or transfer the information to you or a third party. We are ready to accommodate your requests.

• Safeguard your personal data:

While we cannot guarantee absolute security for your personal data, we will continue to employ a variety of methods and techniques to ensure its protection.

Our privacy and security policy has been finalized.

1. The Scope?

This policy describes the personal data the company collects from individuals and details how it is processed, shared with third parties, secured, and otherwise handled.

This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone whose identity can be directly established or inferred from additional information we hold or can access.

The Policy defines "processing" as any operation involving the use or collection of personal data. It includes the management, structuring, and storage of such data.

Our services are intended for general audiences and not for individuals under 18 years of age. We do not knowingly collect or seek information from anyone under 18, nor do we allow minors to use our services. If we become aware of any information about a child, we will promptly delete it.

2. What personal data do we hold about you?

When you access our services, channels or website, we collect personal data. Sometimes we ask you to provide this information directly; other times, we gather it by analysing your use of our services and channels or by receiving it from our third-party partners.

3. There is no obligation to share personal information with the company, and there are no consequences.

You are not required to provide any personal data. However, in certain circumstances, withholding such information may prevent us from delivering our services or restrict access to the website.

4. What types of personal data can we collect? When you visit our website, we will gather the following personal information:

This includes information such as your online activity log; traffic data (including your IP address, the date and time of access); the language you use; software crash logs; your browser type; and details about the device you use. This information is not considered private and cannot be used to identify you.

Personal Data We Receive from You: Any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us.

Personal information you share with third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Rationale for Personal Data Processing

We process your personal data for the purposes described in this section, and in accordance with the applicable legal basis.

Without a valid legal basis, the company is not permitted to use or process your personal data. The legal grounds on which the company may process your personal data are:

• You have granted your consent for the processing of your personal data for one or more purposes. This applies when you submit personal information on the website, allowing us to transfer it to a third-party trading platform.
• The Company or a third party may need to process data to pursue their legitimate interests. For example, this is necessary to improve our services or defend legal claims.
• Processing must comply with legal obligations.

Contact us by email for more information on the processing required to protect our legitimate interests.

Below is a list of the reasons and legal bases on which we may use the personal data you provide. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, such as IP address information and user experience analyses, with third-party service providers like our hosting and storage partners.

You can also request that we share specific personal data about you with third-party trading platforms. In such cases, we will share the personal information you supplied to us with those platforms. Their privacy policies will govern how your data is used. Your information may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This provides the Company with the resources needed to improve its products and services for its customers.

When necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share personal data about you with potential investors or buyers, or with lenders to the company or any other group entity, in the event that such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group entity), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other business within the group.

7. Third-Party Cookies and Services

Third-party providers—such as advertising networks and analytics firms—may be used on our website. These providers may also employ cookies or other technologies.

Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits to improve your user experience, remember your settings, and personalize the products and services you may enjoy. Cookies are also employed for statistical and analytical purposes.

Some cookies we use are session cookies, which are temporarily downloaded to your device and remain active only until you close your browser. Other cookies are persistent, staying on your device after you close your browser to recognize you as a returning user and make it easier for you to revisit the site.

Types of cookies:

We may use them for their intended purpose:

Cookies have been blocked or removed

To disable or delete cookies, modify your browser settings. Below are links to instructions for some of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's features and functionality may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company retains personal data about you for as long as necessary to achieve the purposes of processing outlined in this policy, or for longer periods if required by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for a 12-month period. With your consent, we will extend this data sharing for an additional 12 months.

We regularly review retained Personal Data to determine whether it remains necessary.

9. Transfers of personal information to third countries or international organizations

Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country—any country other than the one in which you reside) or to international organizations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide, ensuring that you can assert your rights and access effective legal remedies.

These protections and safeguards are available to all EEA (European Economic Area) residents.

• Transfer to a third country or international organisation that the European Commission has recognised provides adequate protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a) of the viro.
• The transfer was conducted in accordance with the EU Commission’s standard data protection clauses under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide detailed information about the security measures it uses to safeguard your personal data when transferred to third-party countries or international organizations. Please email info@wealthwaydigital.uk

10. Ensuring Personal Data Security

We have implemented robust organizational and technical safeguards to protect personal data. This encompasses measures to prevent accidental or unlawful destruction, loss, or alteration of personal data.

The security of your personal data cannot be guaranteed to remain error-free. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, personal data being disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.

In certain situations beyond our control, such as legal requirements or other obligations, we may be compelled to disclose your personal data to third parties, including public authorities. In these circumstances, we have no control over how third parties safeguard your personal data.

No method of transmitting personal data over the Internet is entirely secure. The Company cannot guarantee the security of any personal information you send us online.

11. Hyperlinks to third-party websites

Our website includes links to third-party sites and applications that operate independently and are not under our company’s oversight. We are not responsible for how these sites or apps collect or process personal data. This Policy does not apply to activities conducted on those external sites or applications.

When visiting any third-party websites or apps we recommend, please review their privacy policies before deciding to access or use them. We also encourage you to share personal information with them only at your discretion.

12. Changes to This Policy

This Policy may be updated at any time. We will notify you of any changes by posting the revised Policy on our website. For significant modifications, we will also inform you through appropriate channels and publish an announcement on our site. Unless otherwise specified, amendments take effect upon publication of the revised Policy.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of the personal data we collect about you, to correct any errors, and to delete any personal data we do not need. You may also restrict the scope of our processing of your personal information.

If you are an EEA resident, please refer to this page:

These rights are available to you in relation to any personal data you provide. To exercise them, please send an email to the address below.

Access rights

The Company can verify the accuracy of the personal data it processes about you. If so, you can access your personal data.

The Company will provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for additional copies. Upon request, the data will be delivered electronically.

The right to access personal data must not conflict with the rights and freedoms of others. If fulfilling a request would infringe on another's rights or freedoms, the company may refuse it or limit its scope.

Right to rectification

The Company has the right to correct any inaccurate personal data. You may request that any incomplete personal data about you be rectified, taking into account the purpose of processing.

Right to Erasure

The following reasons are applicable: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to our or a third party’s processing of your personal data based on legitimate interests; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply if processing is necessary (a) to comply with obligations under European Union or member state law, or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you're concerned about the accuracy of your personal data, you can ask the company to limit its processing.

If you request that your personal data be restricted, we will retain it only with your consent, to create, exercise, or defend legal claims, to protect another individual’s rights, or when necessary for a significant public interest within the European Union or a member state.

Your Right to Data Portability

If the processing is performed by an automated system based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from our company to another controller, if technically feasible. Your right to data erasure remains unaffected by exercising your right to data portability. Furthermore, your data portability right does not infringe upon the rights or liberties of any third party.

Right to challenge

You have the right to object at any time to any processing of your personal data based on the company’s or a third party’s legitimate interests. This objection is not limited to profiling carried out under those interests. However, if we establish compelling legitimate grounds for processing your data, we may continue unless you demonstrate that your rights, freedoms, or interests, or the exercise, establishment, or defense of legal rights, outweigh those grounds.

With regard to direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Decline Consent

You may revoke your consent for us to process personal data about you at any time. This will not affect the legality or lawfulness of any processing carried out under your consent prior to its withdrawal.

You have the right to file a complaint with the authority overseeing you.

You may submit an appeal to the supervisory authority designated by a Member State to safeguard individuals’ fundamental rights regarding the processing of personal data within the European Union.

As detailed in Section 13, the laws of the European Union and its Member States may limit your rights regarding your personal data.

As per your rights under Section 13 of this agreement, we will provide the requested information within one month of receiving your request. If needed, this period may be extended by up to an additional two months, dependent not only on the nature of your request but also on the number of requests we receive. If we extend the timeframe, we will notify you within the initial one-month period and clearly explain the reasons for doing so.

As long as your request does not conflict with section 13 of the law, we will provide the information you seek under your rights in section 13 at no cost. However, if your request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover administrative expenses associated with providing the information or processing the requested action, or we may decline to comply.

If we have any uncertainty about the identity of the individual making the request, the company may ask for additional information.